Radion Now working And Ecotech CS is the BEST

Discussion in 'LED Aquarium Lighting' started by sjnovakovich, May 13, 2012.

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  1. Matt Rogers

    Matt Rogers Kingfish

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    Great to hear on the customer service but why are these Radions failing?
     
    Matt Rogers, May 14, 2012
    Matt Rogers, May 14, 2012
    #11

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  2. sjnovakovich

    sjnovakovich Bristle Worm

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    Good Question! Now I am REALLY disappointed. Either I am doing something rediculously wrong, or this light doesn't work either. This really sucks. $750, two lights, and I'm staring at a dark tank.
     
    sjnovakovich, May 15, 2012
    sjnovakovich, May 15, 2012
    #12
  3. Larz_1

    Larz_1 Bristle Worm

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    Oh, man ... no way!
    I've been trying to pick an LED system for my new 120 build.
    I'll be watching to see what kind of answers you get.
    Keep us posted.
     
    Larz_1, May 15, 2012
    Larz_1, May 15, 2012
    #13
  4. ingtar_shinowa

    ingtar_shinowa Giant Squid

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    Did you set them up as per the instructions?
     
    ingtar_shinowa, May 15, 2012
    ingtar_shinowa, May 15, 2012
    #14
  5. sjnovakovich

    sjnovakovich Bristle Worm

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    Yep. It really isn't rocket science.
     
    sjnovakovich, May 16, 2012
    sjnovakovich, May 16, 2012
    #15
  6. FaceOfDeceit

    FaceOfDeceit Hockey Beard

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    Hmmm...I would check forward voltage coming from your home receptacle. Hope everything works out for you.
     
    FaceOfDeceit, May 16, 2012
    FaceOfDeceit, May 16, 2012
    #16

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  7. xmetalfan99

    xmetalfan99 Giant Squid

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    This thread makes me nervous about ordering a radion.
     
    xmetalfan99, May 16, 2012
    xmetalfan99, May 16, 2012
    #17
  8. FaceOfDeceit

    FaceOfDeceit Hockey Beard

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    I know of many with no problems...including mine. Customer Service is second to none. One of my Vortechs broke (fell) and they overnighted a replacement to me...free of charge!
     
    FaceOfDeceit, May 16, 2012
    FaceOfDeceit, May 16, 2012
    #18
  9. sjnovakovich

    sjnovakovich Bristle Worm

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    Got my new power supply last night and neither light works yet. BUT.... I have to say that the customer service at Ecotech is second to none and they are determined to get me up and running as quickly as possible.
    This is a first class company.
     
    sjnovakovich, May 18, 2012
    sjnovakovich, May 18, 2012
    #19
  10. Todd_Sails

    Todd_Sails Giant Squid

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    If I may, for those who don't know the cost of these lights-
    that's $750 dollars- per light x 2 = $1500
     
    Todd_Sails, May 18, 2012
    Todd_Sails, May 18, 2012
    #20
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