I purchased 3 CREE LED Dimmable light fixtures from this vendor through their ebay listing. Unfortunately the shipment hasn't arrived and I haven't been able to get any followup response from OCReef via email, phone calls, etc. The last communication indicated shipping on Jul 12 with arrival in 3-5 days. Upon my request for a tracking number, I was told they would pull it up from the warehouse and email it to me the next day. That was over a week ago, and there has been no further communication or replies since then despite several attempts on my part. I'm sitting in the dark with no clue as to the status of my shipment. I'm assuming OCReef is a reputable vendor and want to give them the benefit of the doubt. Hope that more can be expected of their customer support.