Marine Depot is Hiring!!! Full and Part-Time Positions Available

Discussion in 'Marine Depot' started by MarineDepot, Jun 27, 2014.

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  1. MarineDepot

    MarineDepot 3reef Sponsor

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    Aug 3, 2010
    Messages:
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    Location:
    Garden Grove, CA
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    POSITION AVAILABLE: Customer Service Representative (Full and Part-Time Positions Available) in Garden Grove, CA

    Job Description

    Candidate will join the front line of our business and engage with customers on a daily basis. Primary duties involve problem-solving and providing accurate information to customers in a professional and friendly manner. Customer Service Representatives are responsible for providing accurate information about the specifications and proper use of the aquarium products available on the MarineDepot.com website as well as responding to customer email and phone inquiries regarding shipping, order tracking, returns, order status and site navigation.

    Qualified Candidates Should Possess
    • Saltwater reef and fish experience
    • Excellent verbal and written communication skills
    • An outgoing, positive attitude about providing superior customer service
    • Computer literacy
    • Ability to share your knowledge
    • Multi-tasking capabilities
    • Experience working in a problem-solving capacity

    Duties and Responsibilities

    • Assist customers with a positive shopping experience
    • Ensure the competence and development of your colleagues
    • Work with the Customer Satisfaction Index to benchmark and improve our service execution
    • Respond to and resolve customer issues with urgency
    • Ensure implementation and development of the Family Friendly Concept
    • Assume responsibility for projects and tasks as they occur

    If you're interested in joining our team, please email your resume to hr-csr@marinedepot.com for consideration.


    About Us
    MarineDepot.com is a fast growing online aquarium supply company located in Garden Grove, CA. We're looking for smart, creative people who will give 100 percent. Ideal candidates must be dedicated, detail-oriented team players that will thrive in a fast-paced, high-volume ecommerce work environment. The office atmosphere here is low-key, casual and collaborative. We have regular company BBQs, celebrate Take Your Dog To Work Day® and have a great benefits package. Although it is not a prerequisite to working with us, most of our employees are pet/aquarium owners. We love what we do!


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  3. rcflyer1388

    rcflyer1388 Bubble Tip Anemone

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    Queens, NYC
    Darn, I wish you guys had something here in NYC for part time. :-(
     
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  4. MarineDepot

    MarineDepot 3reef Sponsor

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    We do have some satellite staffers, although the positions we currently have available would need to work inside our Southern California headquarters. We're super-stoked you'd like to join the team, though!
     
  5. WhiskyTango

    WhiskyTango Eyelash Blennie

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    So you asked the other 32 staff members how they felt about rcflyer1388 wanting to join your team, and 100% of them felt "super-stoked" about it. That's amazing! Your office must be sitting on a Lithium deposit.
     
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  6. MarineDepot

    MarineDepot 3reef Sponsor

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    99% are super-stoked, but Steve in accounting was only mildly excited. :p
     
  7. WhiskyTango

    WhiskyTango Eyelash Blennie

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    Aha, I knew it. Thats only 96.9697%

    Get it together Steve..
     
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  9. Newreef15

    Newreef15 Horrid Stonefish

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    Location:
    Tallahassee Florida
    I think you guys should open up a warehouse in florida I'm ready to help :D Lol
     
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  10. MarineDepot

    MarineDepot 3reef Sponsor

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    Opening satellite distribution centers is a wonderful idea to improve delivery speed. You deserve a raise already and we haven't even hired you yet! ;)
     
    Matt Rogers likes this.
  11. Alfie uk

    Alfie uk Feather Duster

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    Aug 24, 2010
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    Location:
    Across the pond, England
    I dont suppose the position offers international relocation :p:D
     
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  12. DustyE

    DustyE Fire Worm

    Joined:
    Jun 18, 2011
    Messages:
    162
    Location:
    Kansas
    You guys in Florida and California always get the good stuff. I think a warehouse in Kansas is a much better decision:D
     
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