The information I first got from Jebao was that they were going to sell for $30, but that is the manufacturer saying that. The distributor or retailer will be selling them for more to cover their costs and make a profit. You are right. There was one person that had a problem with the controller I believe. I suggested he contact Fish-Street (because that's where he bought it) and they are very good about customer support/warranty. He said he would contact them,but I have not heard anything more about. Again it's only been a couple of days.