I knew I should have participated in the stealth recall

Discussion in 'General Reef Topics' started by R33f, Apr 13, 2012.

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  1. R33f

    R33f Astrea Snail

    Joined:
    May 5, 2011
    Messages:
    30
    Location:
    albuquerque
    Its not shattered, but I got a nasty surprise when I stuck my hand in the sump when doing my weekly water change / maintenance. Ouch! Anyone else get a shock instead if shattering from a stealth heater?
     

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  3. Jlobes

    Jlobes Coral Banded Shrimp

    Joined:
    Feb 19, 2012
    Messages:
    382
    Definitely not too late to get in on the recall. I had one fail just month or so ago and they are willing to work with you. I was able to just go to my LFS and get a replacement from them.but, marine land returned my calls fairly quickly and seemed willing to replace or send a credit.
    Here's the contact info:

    Consumer Contact: For additional information, contact United Pet Group at (800) 338-4896 between 7:30 a.m. and 5:30 p.m. ET Monday through Friday, or visit the firm's website at Marineland - Smart Design. Superior Performance.


    And a link to the recall site:
    Aquarium Heaters Recalled by United Pet Group Due to Fire and Laceration Hazards
    Hope that helps.
     
  4. R33f

    R33f Astrea Snail

    Joined:
    May 5, 2011
    Messages:
    30
    Location:
    albuquerque
    Awesome I figured that the recall the time had passed
     
  5. lillys Grandad

    lillys Grandad Horrid Stonefish

    Joined:
    Feb 25, 2008
    Messages:
    2,074
    Location:
    Rio Linda, California
    Thank you for the info !!! I had a 300 watt go out last year(didn't throw away) and I have a 250 watt in the sump right now.
    Called these folks and while she was processing the replacement for the 300 watt I looked at the 250 and found it was also a stealth..She said to turn it off..go buy a new one if I needed, and they would refund that...BUT..ALL STEALTH HEATERS ARE RECALLED...So She is shipping me two new heaters a 300 and a 250..fed-ex return label will be emailed...throw the old ones in a box and that's done... and that's great service...and thankfully I had no catastrophic failures.:eek:
    So those that DIDN'T know this...check your heaters.8)
     
  6. Jlobes

    Jlobes Coral Banded Shrimp

    Joined:
    Feb 19, 2012
    Messages:
    382
    Right on. Glad y'all could get thigs taken care of, and I could be a bit of assistance. :)
     
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