OK so get this, after all this time I figured the freezing up thing was just bad luck until I read the post from Mocarski. I contacted Ecotech spoke with Steve the tech manager, he had me break the wetside apart and take pictures which I sent to him. It seems there was a batch of these (and a large one from what Steve said) that had bad shafts is how he described it I think. Anyway for those with the bad shaft the send replacement parts like Mo said. Well I caught them between orders or whatever and they did not have the replacement parts so and here is the KICK ARSE part-Steve has shipped me 2 brand new complete wetside units, not parts but the whole freakin wetside. How is that for customoer service. I am going to PM Guitarman incase he isnt subscribed to this thread- Thats awesome!!