BakPak Support

Discussion in 'CPR Aquatic' started by jscottb, Oct 25, 2012.

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  1. jscottb

    jscottb Astrea Snail

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    Is this where I get support for the CPR BakPak 2R+? Obviously, since you won't return my calls, or return my emails, those are not the way to get support, despite what your website says. Perhaps hounding you in a public forum might get some response.
     
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  3. cpraquatic

    cpraquatic 3reef Sponsor

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    I will have to check on what might be going on with your previous inquires. I'm very sorry about that. That's not indicative of our normal service.

    Can you PM me a number to reach you at? or please let me know what is going on with your BakPak. Thanks, and sorry for the issues you run into reach us. Please give me a chance to help out. Thanks

    Russ
     
  4. jscottb

    jscottb Astrea Snail

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    Russ,

    Thanks for your call and for your efforts. As I mentioned, this has not been my experience in the past with CPR, so I am glad that you have taken the steps to rectify it.

    sb
     
  5. cpraquatic

    cpraquatic 3reef Sponsor

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    Thanks for the follow up, jscottb. We're always trying to improve. Thank you for your patience and support.