Another Kudos and An Attaboy Too, To Reef Cleaners

Last week I decided to get a CUC. I emailed John Maloney at Reef Cleaners to see if he accepted walk-ups. Happily, he said he did. John's shop is 81 miles from me, and after some correspondence the trip was planned.

We settled upon a meet time of 8:30p since I wanted to avoid rush hour. So I filled the gas tank, and drove up. 90 minutes later I knocked on his door.

Nothing.

After calling a dozen or so times, and knocking on his shop door until 9p., I left a note asking what happened.

3 hours after I originally left, I was home and not happy. My wife asked what happened, and I told her I didn't know, but whatever it was, the excuse better be a good one. Not 5 minutes later John called me, apologizing about how he had been "lost at sea" due to some squalls in the area preventing him from reentering the inlet. He was diving for inventory that day.

John insisted I let him send me a CUC free of charge. I offered to pay the shipping, but he refused--saying he felt very bad.

Two days later I received the merchandise, and I'm very happy with it.

If you're looking for a vendor with integrity, who sells a good product and is there for you--John is your man.

Thank you so much, John!!

 

sounds like a decent dude

 

Now that is good business right there...

 

Those guys rock.

 

I have not dealt with John Maloney(unfortunatly), But I knew what kind of man he is b/c of a similiar event not to long ago. Great guy with excellent customer service and as RS said, integrity:thumb_up:. What can you expect from a Floridian?.......................




[SCROLL]Luna;D[/SCROLL]

 

I've gotten several things from him and had an issue where some stuff was DOA he took good care of me to on that issue, definetly a good vendor and even better person, actually looking at getting some more stuff from him soon also

 

Thanks! 3 foot seas are too much for my boat in that inlet.

 

Hope the dive was good, John. I, too, pipe in when there are kudos to reefcleaners! A++

 

old thread resurected to balance the negative thread

one persons bad experience (or opinion as such) is more than compensated for by the positive comments from established members of this site

Steve