Trying to contact Reef Scavengers

I ordered copepds on 8/17/08 and had to pay overnight shipping. They shipped it 8/21 and when I got it all were dead. The thing is the package said there was a 3 week lifespan, and the "harvest date" was 7/21/08! They shipped me copepods a week past their expiration date. I've emailed them, but so far no response.

 

Not good. PM me their contact info if you have it handy and I will inquire as to what is going on over there.

 

man that sucks I've had really good luck with these guys I'd hate to see them go down the crapper

 

Don't buy from ReefScavengers

I recently purchased over $100 of inverts from ReefScavengers. When they arrived, 2 were DOA. Reefscavengers offers a 14-day guarantee...but, they will not respond to my emails. I've sent them 3 requesting either replacement or a refund. And they have no phone# to contact them. Their site says they respond to emails within 24 hours - what a joke they are.

 

Well, seeing as how they are located in Florida and we have a couple big hurricanes right now, let's just give them the benefit of the doubt.

 

Hmm. I received my order last week, after a long hurricane-related delay. Several of my critters were dead on arrival or shortly thereafter. I've tried contacting them a few times with no response and their web site is currently down. Is this a place to avoid?