This HAS to be impossible ...

K+ to everyone for the replies.

I'll let you know what the dealer has to say.

 

Hey buddy! Hope all is well. It's funny you say that, the tech from Water General said the same thing when I bought mine.

 

Thanks for the K+ yes, let us know..

 

I am not reading through this, but if you test it in a "clean" glass of water, residue left in the glass after washing or just sitting in a cupboard will accumulate on the glass and become dissolved when wet. I only say this because you are using a handheld as opposed to a inline. hope this helps.

 

Nope, I am using a dual inline TDS meter: HM Digital In-line Dual TDS Meter

And I determined the problem is that the dealer I bought the RO unit from left out the RO membrane .... go figure ... and I am just now finding out because it was time to change the filters.

 

Ahh, yes. I read through it. Thats ridiculous that they left the membrane out. its the most expensive part. I would call and raise some heck..

 

Update:

Just called support at the dealer.
They said they would ship a RO membrane to me A.S.A.P.

 

Before installing it once you receive it from the dealer google the specs for it. If its anything less than 98% rejection rated I would consider following AZDesertRat's advice and consider the Spectrapure replacement.

 

Dont feel to bad LARZ. I did the same thing with my RO unit when I got it. Went change out the filter and well.... It was empty too