Props to Petsmart

I have to give props to Petsmart. As everyone should know by now, Marineland Stealth heaters have been recalled and should be replaced ASAP. I just took mine into Petsmart, and they couldn't have been easier to deal with. There were no questions asked and they matched all my daily use heaters as well as backup heaters with whichever brand I preferred in equal wattage. I'm sure they're being fairly compensated by Marineland for doing this, but I still give them credit making it so hassle free.

Thank you Petsmart!

 

Very good customer service indeed.

 

Nice! What did you get as a replacement? I got the fluval titanium 300w

 

Not trying to hijack but this is what the displays look like at my petsmart. Just thought id share...

 

I've never been to a petsmart that sells SW livestock.


I went to PetSmart when the recall first started, it was just as easy as you described. They cave me cash for the ones I did not need to or want to replace. I got 3 aquan pros to replace my heaters in my tanks. the one I had in my 75 decided to have some electroshock therapy occur within a few weeks. other than that, petsmart is great.

 

your probably confusing with petco, no petsmart sells sw

 

My bad y'all, y'all are right...