Mk's Solana 34!

You need to contact the vendor immediately...and next time, if there is visible damage don't accept delivery.

 

yeah i took pictures because I wanted to show people the open box joyment lol
then i was like

pictures will be uploaded soon

 

yay box is here, dog is excited as me


inside the petsolution.com box, there is a tank box by current


now heres the original solana box


Inside, if you look at the middle chamber at back, you can see a crack already before I even touched the tank


Heres a focused crack 1st crack


If you look closley, the 1st crack, goes all the way down to the tank.


2nd crack on 3rd chamber, around 3? inches big

3rd crack is in the 3rd chamber as well, but it sits under the water pump, and i tried to take it, but too far for my camera to catch the crack

but anyway, this ones the 2nd crack


Skimmer part with a crack


Skimmer cylinder? not glues all the way in, bearly intact


Random plastic part I found broken. I dont know where this goes






Glass experts, what glass do you think this is. It looks pretty green, but vendors say this is low-iron glass

 

There are different levels of low iron glass. Can you see the bottom of tank when you look through the glass? Looking at the photos, I wouldn't call it starfire.

That looks like a mixture of poor shipping and craftsmanship.

 

yeah, i can see the bottom of the tank, I see a black plastic piece?

and yeah, this tank is disaster, its broken everywhere

 

You did right with the unboxing photos,theres your proof.I deal with petsolutions somewhat often,i'm sure they'll make it right and take it up with the shipper,but that don't make it suck any less.Sorry to see that.

 

yeah, well i guess stuff just happenes. I just hope my 2nd one will arrive in fine

 

Sorry to hear, really sucks

 

yeah, not having much luck these days with fish tanks

 

just contacted them again, the new customer service guy said he will ship it on monday, while the yesterdays lady didnt really confirm anything. It will be here upcoming friday.
I asked them to put fragile sign on the box, but he said, UPS dont really care about fragile signs on the box lol, forgot where I heard that at though..