Aquatic Life Customer Support = A+

Today I called Customer Service at Aquatic Life and its been my 3rd interaction with them since I have gotten into reef keeping. Well once again I have to say they handled themselves very professionally and were more than willing to help with my product. What happened was one of my LED moonlights went out on my fixture and the man I spoke to on the phone was prompt and instead of sending me the one LED moonlight he is sending me a few more incase it happens again all free of charge.
The first time I ever spoke with them when I had a previous light fixture, it came with one broken bulb and instead of just sending one out, they sent 5 lights to me. One to replace and four for my troubles I guess. The second time I spoke with them was about a future upgrade to a different and larger light and they were more than happy to walk me through the various systems and their capabilities. And after that they guy even referred me to the company who has the best deals on their products(cant name names here) to save me a little money on top of it all..
I just wanted to pass along some good news about Aquatic Life and the positive interactions I have had with them. I think they make an excellent product and would recommend them to anyone looking for a nice quality light fixture.

Charles


**oh and I am in no way affiliated with Aquatic Life, just a very satisfied customer passing along a good word about a company who are willing to help their customers.

 

Good to know! Glad they made you happy!