Excellent customer service

Discussion in 'General Reef Topics' started by Pickupman66, Feb 23, 2011.

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  1. Pickupman66

    Pickupman66 Tassled File Fish

    Joined:
    Jun 29, 2010
    Messages:
    1,991
    Location:
    Winchester, TN
    So I was finally fed up with slow RO/DI water. I had ordered a 100 gpd membrane in December and was only getting just over a gallon per hour out of it with a 3:1 rejection rate. my pressure is 50psi so I chalked it up to that.

    well after being fed up, I emailed Gary at Champion Lighting.com where we did a group buy and after telling him the details of the pressure, TDS ratings and water thruput, he emailed his vendor the issue. he then warranted my membrane and I got my new in less than a week! Hooked it up today and I am now getting 73 gallons in a 24 hour period.

    You cannot ask for any better results from a Reef Vendor! Best part, is they are a one stop shop too for lots of different goods!
     
  2. Click Here!

  3. steve wright

    steve wright Super Moderator

    Joined:
    Feb 17, 2009
    Messages:
    11,284
    Location:
    shenzhen Guangdong PRC
    from 1 gallon per hour = 24 gallons if you run the unit round the clock
    to 73 gallons per day, is a fantastic upgrade

    in your system, you would have wasted half a day in getting enough water for a water change

    Steve
     
  4. jkat21

    jkat21 Bangghai Cardinal

    Joined:
    Feb 6, 2009
    Messages:
    1,379
    Location:
    S.I. N.Y
    Glad to hear they stand by there stuff..will have to check them out..always good to hear some positive feed back these days..