These guys are ripping me off!!!

Discussion in 'Reef Cleaners' started by pfurey, Jul 27, 2009.

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  1. pfurey

    pfurey Plankton

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    I ordered from these guys on Fri and paid for overnight delivery. I did not receive a delivery attempt ubtil today 3 days later. Shipping tracking docs show this. I contacted them (Maloney) and they said the delivery attempt was on Sat. even though their own docs show today. They are not trying to fix it only dodge responsibility. BEWARE!!!!
     
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  3. jonjonwells

    jonjonwells Great Blue Whale

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    Reefcleaners?? They normally don't ship on Fridays. Normally an outstanding company.....
     
  4. jakeh24

    jakeh24 Pajama Cardinal

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    did anything die?
     
  5. GuitarMan89

    GuitarMan89 Giant Squid

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    Usually they are a pretty good company and many have had good experiences with them, this is your first post, so while I am not saying you are wrong, I would like to hear the entire story before making judgments.
     
  6. Matt Rogers

    Matt Rogers Kingfish

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    Amen.
     
  7. jakeh24

    jakeh24 Pajama Cardinal

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    and also if you look on the site in the middle there is a line in red that says what day your order will be shipped out.
    so even if you pay for overnight on Friday they actually wont get the package to the shipping company and ship it out till Monday. and its overnight so it will arrive on Tuesday.

    and also i had some confusion with the tracker thing before.
    that shipping "attempt" on Saturday was probably the shipping company getting the information on the shipment.


    thats what it sounds like to me
     
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  9. pfurey

    pfurey Plankton

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    I have documents to support my claims. This is my first post because of their refusal to honor their obligations. I told John Maloney I would report this to the forums.
     
  10. jonjonwells

    jonjonwells Great Blue Whale

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    Very odd..... Post it. The truth be told.
     
  11. GuitarMan89

    GuitarMan89 Giant Squid

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    jakeh24 is right, I have ordered from online vendors many times and if you ordered on Friday, it usually won't ship until Monday, unless you have specifically agreed to have it shipped on Friday. Saturday delivery is usually an extra charge. Out of curiosity, how do you know what their documents say?
     
  12. jakeh24

    jakeh24 Pajama Cardinal

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    also did anything die?
     
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