Well I was making an order today with marine depot and had about $100 dollars worth of items ready to check out. I was at work on lunch so was rushing a little. So I went to check out. Saw my price everyone was good to go. Then I signed in since I had made previous orders. Well it appears that I had left over things in my cart from browsing the site previously. Well I okay'ed the order quick without noticing it added (9) 48" T5 bulbs to my order when I had signed in. I got an email saying my order was being processed finally then noticed my mistake. Well I went on the website immediately to see if I could change or cancel my order. I emailed customer service and called to talk to someone within 10 minutes of making my order. Well I got a call and an email today from Marine Depot explaining what had happened. Although I wouldn't have mind to get a call or email last night at 9 PM to let me know what had happened I am happy that it was resolved. And happy that the Marine Depot team took the time to help me. Again this was my mistake. So now I can say that my experience with their customer service turned out to be a good experience.