[RESOLVED] Please cancel my order

Discussion in 'Marine Depot' started by Seano Hermano, May 27, 2012.

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  1. Seano Hermano

    Seano Hermano Giant Squid

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    Hello. I placed an order last night at around 9:15-9:30pm eastern time zone.

    I meant to order one item (replacement impelled for mag 7 pump) but accidentally checked out with $650 worth of merchandise in the cart. I was not expecting this to happen as I was shopping as a guest but then it requested me to log in(because it recognized my email) as I was checking out with my card.

    Little did I know these extra items were in my shopping cart (once logged in) and not in my "wish list" like they were supposed to be. I called and emailed customer service but they are closed on weekends.

    This is urgent and I would like for you to please cancel my order ASAP.

    My name is Sean Herman and order # is 101074065.
     
    Last edited: May 28, 2012
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  3. pink4miss

    pink4miss Panda Puffer

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    Seano you better call their customer service asap
     
  4. Seano Hermano

    Seano Hermano Giant Squid

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    I already did...last night.when it happened and also just before posting this thread. They are closed on weekends.
     
  5. Seano Hermano

    Seano Hermano Giant Squid

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    Bank customer service is also closed.
     
  6. Moby Duck

    Moby Duck Purple Spiny Lobster

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    Do you know if they have shipped it yet? If not they won't be open til Tuesday and you can cancel your order if u call early enough.
     
  7. Seano Hermano

    Seano Hermano Giant Squid

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    Thanks moby duck.

    I don't think so. It says it ships within 24-48 hrs
     
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  9. nc208082

    nc208082 Zoanthid

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    You should be okay seano. I work at a bank(in canada) any transactions done on a weekend are usually processed on the Monday following, it's how credit and debit transactions get processed. Just call Monday morning first thing to confirm they got your emails and cancellation requests.
     
  10. ReefBruh

    ReefBruh Giant Squid

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    Monday is a holiday here in the states.
     
  11. Gresham

    Gresham Great Blue Whale

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    egaads, I hope they don't stand by this policy with you:

     
  12. Gresham

    Gresham Great Blue Whale

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    FWIW I doubt its in the shipping process since they are closed today, and can't ship tomorrow.