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05-06-2008, 05:35 PM
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#1 (permalink)
| | Purple Spiny Lobster
Join Date: Jan 2008 Location: alabama
Posts: 489
 
|  Fish.com
first and foremost I would like to state that what follows is my own opinion and in no way is affiliated with 3 reef, with that being said let me give everyone a heads up about a certian website called fish.com. A month or so ago I was shopping for new lighting system, and I looked high and low and found this: Current usa outer obrit 36in 2x150/2x96 for $593.52 which had been reduced to $398.9 with only 6.00 shipping at fish.com , so I jumped on it, well about 4 days later it arrived, I was like a kid on christmas,but it was wrong, it was only 1x 150 metal halide. I called and they assured me it was pulled from inventory wrong, and the correct one would ship the following monday morning. After a week or so I called them and they told me they were out of stock and would fix this as soon as possible. Well today, a month later, I get an email, stating they dont carry the 2x 150 watt versions never have and never will, and i could just keep the one i had. I'll admit I kinda lost it, told them I was not paying $400.00 for a 1x150 watt system, and I had quite a bought some coral that was going to die. After getting rather RUDE with I, I returned the favor, and after several curse words I got them to take it back, but they still havent returned any money to me.
I will not deal with them again EVER. Just wanted to warn you guys about em. 
Last edited by wareagle35031 : 05-06-2008 at 05:37 PM.
Reason: adding time frame
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05-06-2008, 05:40 PM
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#2 (permalink)
| | Giant Squid
Join Date: Jul 2007 Location: Miami Age: 39
Posts: 3,801
 
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So sorry you had a bad exp. I personaly have never bought from them. _________ 9YR OLD 90G 30G w/d Mag18 150G skimmer 692w MH,yel&kole tang,foxface,midas&convict blenny,B&G chromies,Blk/yel fin chromie blackcap,nemo,neon goby,6line; Blastomussa Merleti,Acan ,BUBBLE,Torch,LTA, Goniopora(2), Acropora(2),Brain, Moon, assort zoas, yel& G star polyps, R&G open brain, P&B ricordia, montiporas, cup&candy corals, enias,B/G mush,flower ane(2), cherry red mussa, dusters,cleaning crew  | 
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05-06-2008, 05:45 PM
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#3 (permalink)
| | Feather Duster
Join Date: Jan 2008 Location: nazareth pa
Posts: 230
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wareagle if you go on there website they show the light that price for 389.90 and right below that it says 2x150 did tell the idoits that its right on there website that they sell 2x150 for 389.90
_________
75gallon with overflow a bsm 150 berlin sump hooked to a blueline 40hd external pump and a bermuda aquatics bps-3c protien skimmer and im runnin a dual satellite 4X65 watt sunpac with lanur lights | |
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05-06-2008, 05:47 PM
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#4 (permalink)
| | Purple Spiny Lobster
Join Date: Jan 2008 Location: alabama
Posts: 489
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UM Yeah thats what P###ed me off so bad, they said it was a website errror, and I told them it had been that way for over a month, they said oops sorry. I am still steaming hot about it. | |
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05-06-2008, 06:05 PM
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#5 (permalink)
| | Feather Star
Join Date: Feb 2008 Location: CT Age: 28
Posts: 789
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Sorry to hear that. I got my lights from them, and I didn't have any problems at all. They even matched and beat the lowest competitor price on it, so I thought they were pretty good and had good customer service. They should fix that website error right away. I would call back and request to speak to the manager of customer service, who might be able to give you some extra reimbursement or store credit for your big inconvenience. _________  | |
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05-06-2008, 06:06 PM
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#6 (permalink)
| | Purple Spiny Lobster
Join Date: Jan 2008 Location: alabama
Posts: 489
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Quote:
Originally Posted by Bogie  Sorry to hear that. I got my lights from them, and I didn't have any problems at all. They even matched and beat the lowest competitor price on it, so I thought they were pretty good and had good customer service. They should fix that website error right away. I would call back and request to speak to the manager of customer service, who might be able to give you some extra reimbursement or store credit for your big inconvenience. | they told me if i wanted to keep it they would take off 40 dollars. I told them no thank you. I have a 65 gal tank with a center divider. | |
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05-06-2008, 06:40 PM
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#7 (permalink)
| | Feather Star
Join Date: Jan 2007 Location: Beverly Hills, MI Age: 17
Posts: 757
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sorry for the bad experience bro, raise he** might get you something | |
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05-06-2008, 06:41 PM
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#8 (permalink)
| | Purple Spiny Lobster
Join Date: Jan 2008 Location: alabama
Posts: 489
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May try that | |
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05-06-2008, 09:01 PM
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#9 (permalink)
| | Hammer Head Shark
Join Date: Apr 2007 Location: Louisville, GA Age: 45
Posts: 2,606
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Quote:
Originally Posted by botie wareagle if you go on there website they show the light that price for 389.90 and right below that it says 2x150 did tell the idoits that its right on there website that they sell 2x150 for 389.90 |
Print out the page that it's on on the web site for proof and get a lawyer. This is false advertisement and bait and switch. Make sure any contact you make with them is documented, times/names/dates.... Then after let your lawyer do the talking! You have a good case, especially since they aren't correcting their mistake. _________ Got Questions? Need Answers?
R.I.P. Big Blue 12/02-10/22//07
p.s. I'm a woman!  
Last edited by cuttingras : 05-06-2008 at 09:16 PM.
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05-06-2008, 09:15 PM
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#10 (permalink)
| | Gigas Clam
Join Date: Mar 2008 Location: rocklin
Posts: 891
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sorry for the bad experience, i would b**** like no other | |
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