Another Kudos and An Attaboy Too, To Reef Cleaners

ReefSparky · 05-22-2009, 04:24 AM

Last week I decided to get a CUC. I emailed John Maloney at Reef Cleaners to see if he accepted walk-ups. Happily, he said he did. John's shop is 81 miles from me, and after some correspondence the trip was planned.

We settled upon a meet time of 8:30p since I wanted to avoid rush hour. So I filled the gas tank, and drove up. 90 minutes later I knocked on his door.

Nothing.

After calling a dozen or so times, and knocking on his shop door until 9p., I left a note asking what happened.

3 hours after I originally left, I was home and not happy. My wife asked what happened, and I told her I didn't know, but whatever it was, the excuse better be a good one. Not 5 minutes later John called me, apologizing about how he had been "lost at sea" due to some squalls in the area preventing him from reentering the inlet. He was diving for inventory that day.

John insisted I let him send me a CUC free of charge. I offered to pay the shipping, but he refused--saying he felt very bad.

Two days later I received the merchandise, and I'm very happy with it.

If you're looking for a vendor with integrity, who sells a good product and is there for you--John is your man.

Thank you so much, John!!

jamieg666 · 05-22-2009, 05:20 AM

sounds like a decent dude

ermano · 05-22-2009, 05:46 AM

Now that is good business right there...

Peredhil · 05-22-2009, 07:15 AM

Those guys rock.

missionsix · 05-22-2009, 08:30 AM

There's no question where I'll be getting my macro and cuc for my nano build............

lunatik_69 · 05-22-2009, 09:21 AM

I have not dealt with John Maloney(unfortunatly), But I knew what kind of man he is b/c of a similiar event not to long ago. Great guy with excellent customer service and as RS said, integrity

. What can you expect from a Floridian?.......................

Luna

Iraf · 05-22-2009, 10:38 AM

I've gotten several things from him and had an issue where some stuff was DOA he took good care of me to on that issue, definetly a good vendor and even better person, actually looking at getting some more stuff from him soon also

johnmaloney · 05-23-2009, 06:52 PM

Thanks! 3 foot seas are too much for my boat in that inlet.

acemow · 05-23-2009, 06:57 PM

Hope the dive was good, John. I, too, pipe in when there are kudos to reefcleaners! A++

steve wright · 07-28-2009, 04:25 AM

old thread resurected to balance the negative thread

one persons bad experience (or opinion as such) is more than compensated for by the positive comments from established members of this site

Steve

05-22-2009, 04:24 AM	#1 (permalink)
ReefSparky 3reef Moderator Join Date: Nov 2007 Location: South Florida Age: 44 Posts: 3,121 Skin: Mint Karma: 69156	Another Kudos and An Attaboy Too, To Reef Cleaners Last week I decided to get a CUC. I emailed John Maloney at Reef Cleaners to see if he accepted walk-ups. Happily, he said he did. John's shop is 81 miles from me, and after some correspondence the trip was planned. We settled upon a meet time of 8:30p since I wanted to avoid rush hour. So I filled the gas tank, and drove up. 90 minutes later I knocked on his door. Nothing. After calling a dozen or so times, and knocking on his shop door until 9p., I left a note asking what happened. 3 hours after I originally left, I was home and not happy. My wife asked what happened, and I told her I didn't know, but whatever it was, the excuse better be a good one. Not 5 minutes later John called me, apologizing about how he had been "lost at sea" due to some squalls in the area preventing him from reentering the inlet. He was diving for inventory that day. John insisted I let him send me a CUC free of charge. I offered to pay the shipping, but he refused--saying he felt very bad. Two days later I received the merchandise, and I'm very happy with it. If you're looking for a vendor with integrity, who sells a good product and is there for you--John is your man. Thank you so much, John!! _________ 90G display tank. Kent Phos Reactor running carbon and ROWAPhos, Reef Octopus XP-2000 Skimmer. Sump is a 20G long. Auto top off consists of a float valve connected to Typhoon 5 Stage RO/DI, governed by a solenoid valve. Iwaki MD40RLXT inline pump. Coralife 2x250MH, 20K + 2x96W PC Actinics, Vortech MP40 pump, 2 Hydor Koralia #2's, and a #4. JBJ Arctica 1/3 HP chiller.

05-22-2009, 05:46 AM	#3 (permalink)
ermano Zoanthid Join Date: Feb 2008 Location: Rochester, New York Posts: 1,108 Skin: Mint Karma: 10142	Now that is good business right there... _________ Adem 29g Reef: 10g sump/Mag3 return/ACJR/45lbs LR/AquaC Remora/4x39W T5HO/150W heater/PO4+Carbon reactor/2x K1's true perc/purple firefish/mandarin/CORALS! 3.5g planted: ADA Mini S tank/HC/Blyxa/various gadgets!!

05-22-2009, 07:15 AM	#4 (permalink)
Peredhil Great White Shark Join Date: Aug 2008 Location: Texas Age: 31 Posts: 3,463 Skin: Classic Karma: 41485	Those guys rock. _________ Current specs: 55g\|98lbLR\|CC\|SundialT5HOUVL\|2-Koralia 2\|2-K 1\|1-K Nano\|GroundProbe\|octopusBH-100F\|ATO\|AutoDosing\|RO/DI Friends: 2ocClowns\|4linewrasse\|flametailCritters: 16blueleghermits\|ton-o-snails\| Anemones: 3 flower from GoM Coral: 28 different species at this point

05-22-2009, 08:30 AM	#5 (permalink)
missionsix 3reef Moderator Join Date: Sep 2007 Location: Sun River,Oregon (Bend) USA Age: 36 Posts: 5,053 Skin: Mint Karma: 54337	There's no question where I'll be getting my macro and cuc for my nano build............ _________ My nano reef.......Born 5/25/09

05-22-2009, 09:21 AM	#6 (permalink)
lunatik_69 PICTURE POLICE ENFORCER Join Date: Jul 2007 Location: Miami, FL Age: 40 Posts: 7,912 Skin: Classic Karma: 45305	I have not dealt with John Maloney(unfortunatly), But I knew what kind of man he is b/c of a similiar event not to long ago. Great guy with excellent customer service and as RS said, integrity. What can you expect from a Floridian?....................... Luna _________ 11 yr old system, 90g Corner-megaflow DT, custom 55g sump/refug, 692w lighting, Mag-18, AquaC EV 180, AC-Jr, Pin-Point Cal monitor and too many corals and fish to list. Happy Reefing

05-22-2009, 05:20 AM	#2 (permalink)
jamieg666 Astrea Snail Join Date: May 2009 Location: england Posts: 69 Skin: Mint Karma: 363	sounds like a decent dude

05-22-2009, 10:38 AM	#7 (permalink)
Iraf Snowflake Eel Join Date: Jan 2008 Location: Tulsa, Ok Age: 30 Posts: 2,352 Skin: Classic Karma: 14488	I've gotten several things from him and had an issue where some stuff was DOA he took good care of me to on that issue, definetly a good vendor and even better person, actually looking at getting some more stuff from him soon also _________ 90g DSA - D.O.B. 11-4-08 Probably soon to have a new re-birth

05-23-2009, 06:52 PM	#8 (permalink)
johnmaloney 3reef Sponsor Join Date: Nov 2007 Posts: 1,221 Skin: Dark Karma: 11192	Thanks! 3 foot seas are too much for my boat in that inlet. _________ Here is a link to our sponsor section on this website. Here is our website, we do clean up crews, macroalgae, and rocks.

05-23-2009, 06:57 PM	#9 (permalink)
acemow Purple Spiny Lobster Join Date: Mar 2009 Location: Cape Coral, Florida Age: 46 Posts: 468 Skin: Dark Karma: 2951	Hope the dive was good, John. I, too, pipe in when there are kudos to reefcleaners! A++ _________ Am I gonna end up with gills??? 75g thread http://www.3reef.com/forums/show-off...tml#post689360

07-28-2009, 04:25 AM	#10 (permalink)
steve wright 3reef Moderator Join Date: Feb 2009 Location: shenzhen Guangdong PRC Age: 45 Posts: 4,966 Skin: Mint Karma: 101071	old thread resurected to balance the negative thread one persons bad experience (or opinion as such) is more than compensated for by the positive comments from established members of this site Steve _________ SPS takeover 75, GSP dominated 60. 5 gallon Nano, batteries not included.