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03-30-2007, 10:18 AM
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#1 (permalink)
| | Fire Worm
Join Date: Jul 2006 Location: Charleston,WV Age: 34
Posts: 169
 
|  ordered from Air Water&Ice = sure are fast
I just ordered the Typhoon 5 stage from Air Water and Ice this morning before 8 a.m. online. I just checked my mail and they said that it is being shipped today. I am impressed. I got 4 emails from them letting me know what is going on and to just say thank you for ordering from them. Now that is customer service. I am so glad that I went with my first choice then going with a cheaper one from ebay. They have got a customer for the life of my reef. Hopefully that will be for a long long time. _________  90g plumbed to basement,75g sump with 10g refugium inside,250 Aqualine skimmer,QuietOne 6000 for return,HydorKoralia's #3 #4,2 kind zoanthus,3 kind mushrooms,pulsing xenia,yellow polyps,Sailfin Tang,coral beauty,sixline wrass,lawnmower blenny,Kole Tang,royal gramma,firefish,snails,hermits,crabs,serpent star,large feather duster | 
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03-30-2007, 11:34 AM
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#2 (permalink)
| | Giant Squid
Join Date: Nov 2006 Location: Elizabethtown, IN Age: 40
Posts: 3,408
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I just got a Typhoon III from them about a month ago and had the same service. I have since went back and got a 10.7 gallon storage tank because of the service. I heard the same thing you did.."I got one cheaper on ebay" Hope they don't need service work....lol _________ Scott 265g (Peninsula)
3x400w MH's, 4x95w Actinics, AAT Lunar Lights, OM 4-way CL, PM Bullet 3 Skimmer, DelZone Eclipse 1 O3 Generator, WavySea Plus for return, AAT Kalk Reactor, KNOP Ca Reactor w/PM Second Chamber, TradeWinds Chiller, ACIII Controller, Oceanus ATO, PM PO4 Reactor, 75g Sump, 30g Fuge Born March 5, 2007 My 265 Gal. Tank Thread " REAL TIME TANK STATS "   | 
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03-31-2007, 04:10 AM
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#3 (permalink)
| | Skunk Shrimp
Join Date: Jan 2007 Location: Williamsville, NY
Posts: 257
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I just bought the MightyMite from them. Shipped the same day. Kept me posted of everything. Excellent customer service!!!
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It's ok to be crazy - just don't let it drive you NUTS!!! JB | |
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03-31-2007, 02:33 PM
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#4 (permalink)
| | Giant Squid
Join Date: Jan 2006 Location: Meriden, Connecticut Age: 44
Posts: 3,951
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That is what it is all about...Customer service!!!
You should be happy with the filter!!! _________ 125gal.w/Mag9.5 return(dual megaflow)>Mag7 pump Aqua Cev180skimmer.Wave2k Hamilton Reefstar(2)250watthqi(mh)pend.a Yellow, Naso Tang Red Lip Blenny Percula Clown Demoiselles Niger Trigger F. Wrasses Ceriantharia Orn.Shrimp and Stars Hermits Queen Conch asst. snails> Stars Zoos shrooms Montipora Brains Gorgonians Favia Turbinaria(large+small polyp) Acropora Xenia Tridacna (CroceaMaximaSquamosa) Leathers <35+75gal.reef tank as well> 
"IF THE PHONE DOESN'T RING...IT'S ME"  jb  | |
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