Stupid Tunze Nano Stream

crappyballer · 07-21-2007, 08:03 AM

So i go downstairs to check on the tank and all is well except for this clicking noise. i thought it was my return pump, but it turns out to be the tunze 6025 nano stream. the pin that holds the prop in place rusted through. has anyone every had to deal with tunze customer service? i just bought the powerhead back in january so i hope they will cover it under warranty.

jtReef · 07-21-2007, 01:48 PM

Just give their customer service a call or send them a post here.
Reef Central Online Community - Tunze

I don't use reefcentral but there is some good reading on the forums section where each mfg has it's own area.

crappyballer · 07-22-2007, 08:03 AM

nice thanks for the help, i already sent them an e-mail and they are not open on the weekends. so i will give them a call when they open on monday

crappyballer · 07-23-2007, 06:41 AM

well i can't believe what awesom customer service tunze has. they are sending me a new motor for the 6025 and they responded to me yesterday. i have never had a manufacturer for anything contact me outside of business hours.

yea tunze